At Pro House Shop, we understand that receiving your home improvement products promptly and in perfect condition is just as important as finding the right items at the right price. That’s why we’ve designed a delivery system that combines speed, reliability, and affordability to serve our global community of DIY enthusiasts and home renovators.

Quick Summary: We process orders within 1-2 business days and offer two shipping options: Standard Shipping via DHL/FedEx (10-15 days) and Free Shipping via EMS (15-25 days) for orders over $50. We ship worldwide (excluding some Asian and remote areas).

Our Shipping Options Designed for Your Needs

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Standard Shipping – Fast & Trackable

Carriers: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: $12.95 flat rate

Ideal when you need your bathroom faucets, electrical components, or building materials quickly. Includes full tracking and insurance.

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Free Shipping – Economical for Larger Orders

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: FREE for orders over $50

Perfect when you’re ordering multiple items like our ARB series faucets along with bathroom storage solutions and can wait a bit longer.

Why Our Customers Trust Our Delivery Service

  • Global Reach: We ship to most countries worldwide (excluding some Asian and remote areas)
  • Careful Packaging: Every item – from delicate ceramic tiles to heavy bathroom cabinets – is packed with protective materials
  • Order Tracking: Receive updates from dispatch to delivery at your doorstep
  • Reliable Carriers: Partnering with world-class logistics providers (DHL, FedEx, EMS)
  • Transparent Timeline: Clear processing and delivery estimates so you can plan your projects

Delivery FAQs for Home Improvers

How long does order processing take?

We typically process and dispatch orders within 1-2 business days. During peak seasons or major sales events, processing might take an additional day.

Can I track my order?

Absolutely! Once your order ships, we’ll send you a tracking number via email. For standard shipping, you’ll get detailed tracking updates. For EMS free shipping, basic tracking is available.

What if I need to return an item?

We offer a 15-day return policy from the date of delivery. Please contact our customer service at [email protected] to initiate a return. Note that return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

Do you offer expedited shipping?

Currently, we offer our two standard shipping options. If you need urgent delivery, please contact us before ordering and we’ll check if expedited options are available for your location.

How are large items like bathroom cabinets shipped?

Bulky items are shipped via specialized freight carriers with appropriate packaging. You’ll receive separate tracking information, and delivery times might be slightly longer than smaller parcels.

Our Delivery Promise to You

We know you’re excited to receive your home upgrades – whether it’s our premium ARB775W faucet for your bathroom renovation or circuit breakers for your electrical project. Our team works diligently to ensure:

  • Quick order processing so your items ship fast
  • Secure packaging that protects your products in transit
  • Clear communication at every step
  • Responsive customer service if any questions arise

Have specific delivery questions about your upcoming order? Our customer service team at [email protected] is always happy to help.

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Pro House Shop – Making quality home improvements accessible with reliable delivery to your doorstep.